Janita Janssen Yoga
Terms & Conditions
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BOOKING & CONTRACT
The terms set out below are a legal agreement between yourself, Janita Janssen Yoga and Free Spirit Wellness. Participation in this retreat confirms your agreement to these terms and conditions. Janita Janssen Yoga and Free Spirit Wellness reserve the right to amend the Terms & Conditions from time to time, and such amendments will be duly communicated to retreat delegates.
By agreeing to the terms and conditions set out below, and paying the required deposit or full payment amount, your booking is regarded as a contract between yourself, Janita Janssen Yoga and Free Spirit Wellness.
2. PAYMENT AND CANCELLATION TERMS
Janita and Sophia have crafted your retreat with much care, time, effort and energy for a small group of attendees to allow for a personal, intimate experience. Our cancellation policy is in place to protect both our guests and us from unexpected costs that may arise as a result of cancellations.
We understand that circumstances beyond our control or unexpected events occur that give rise to cancellations. Please read and understand the cancellation policy as no exceptions can be made for any reason whatsoever including, but not limited to weather, injury, illness or any other personal emergencies.
a.) A non-refundable deposit amount of €500.00 is due upon making your reservation.
b.) Early-access bookings are due in full upon making a booking in order to benefit from the discounted rate offered.
c.) For Standard bookings, the balance of payment is due, in full, by 31 March 2027.
d.) Cancellation prior to 28 February 2027 is fully refundable, less the non-refundable deposit amount of €500.00.
e.) Cancellation between 1 March 2027 and 25 April 2027 is 50% refundable, less the non-refundable deposit amount of €500.00.
f.) Cancellation on or after 26 April 2027 is NON-REFUNDABLE.
g.) Payment plans are available. A €500.00 deposit is required, and the difference can be paid either over 3 or 6 months. The payment plan will incur a small additional fee - please contact us should you want to take this option for more details.
h.) Deposits and any further payments for the retreat are transferrable to another attendee, sourced and assigned by the original attendee. If you are unable to find someone to take your place, all previous payments will, in that case, be handled in accordance with our cancellation policy. Payments either in part or in full cannot be transferred to an alternative retreat, event, class or consultation. Please do keep in mind that airline tickets, visas and any other travel arrangements outside of the retreat inclusions may not be transferable to another attendee.
i.) Cancellation or transfer requests must be received in writing to Janita Janssen Yoga and Free Spirit Wellness within the payment and cancellation terms set out above.
j.) Refunds will not be considered for failure to attend or complete the retreat or part thereof or for arriving late or departing early.
k.) The retreat requires a minimum number of participants to operate. Every effort will be made to fill the minimum number of participants, but should the minimum number not be fulfilled, we may need to cancel the retreat entirely. In this case, all payments made will be fully refundable and notification of such cancellation will be given to the guest in writing at least one month prior to the commencement date of the retreat, unless cancellation is as a result of a catastrophic world or natural event beyond our control. Any refunds in this instance will be made against the currency exchange value on the date of refund and may vary from time to time.
l.) Janita Janssen Yoga and Free Spirit Wellness will not be liable for any personal expenses, cancellation expenses or change of reservation expenses incurred due to retreat cancellations.
3. TRAVEL INSURANCE
We require that you take out medical and travel insurance when attending international retreats, which adequately covers you for all retreat activities and excursions as well as cancellation, illness, emergencies and other related risks.
Janita Janssen Yoga and Free Spirit Wellness shall not be held liable for any logistical, financial or other consequences arising from the lack of adequate travel insurance.
4. TRAVEL ARRANGEMENTS AND TRAVEL DOCUMENTATION
All travel arrangements other than those specified in the inclusions of the retreat are your own responsibility and at your own cost.
a.) Travel Documentation
Guests are personally responsible for ensuring that passports are and remain valid for the required period after travel and that all visa requirements are met. Please ensure that you apply for any travel documentation necessary well in advance of your travel dates.
Janita Janssen Yoga and Free Spirit Wellness shall not be held liable for any delays, cancellations or irregularities in documentation required for traveling to the retreat destination. Kindly ensure that you comply with the entry requirements for the host country and that you obtain the necessary visa and/or other legislative documentation required prior to traveling to the retreat destination.
b.) Accommodation
We have taken the utmost care and attention to sourcing accommodation for the retreat. Should an amendment to your accommodation become necessary for any reason, we will endeavour to provide accommodation of a similar standard and if a significant change becomes necessary, we will inform you as soon as is reasonably possible prior to your departure.
Rooms are allocated according to the booking you have made, in single or sharing accommodation. Where guests share accommodation, we unfortunately cannot guarantee compatibility with roommates.
If your nominated room-share partner cancels their booking, you will be offered one of the following options: a replacement room-share partner from the group, or the option to upgrade to a single room, at an additional fee. If no agreement is reached, we reserve the right to treat the booking as a single occupancy booking at the applicable rate.
Should you want to make changes to your accommodation upon arrival, we are happy to assist provided there are alternative options available and subject to the applicable room rate.
c.) Retreat activities and excursions
Certain activities are operated by independent local providers. While we carefully select our partners, these activities remain subject to the operating procedures and safety standards of those providers.
5. HEALTH, SAFETY & MEDICAL INFORMATION
We endeavour to create an unforgettable retreat experience and want to ensure that we communicate honestly and adequately around any risks or concerns regarding your health.
a.) It is your responsibility to let your retreat facilitators know if you have any acute or chronic injuries. Remain present and mindful during the retreat activities and if you experience any pain or discomfort, please stop immediately.
b.) Should you suffer from any chronic or acute injuries it is your responsibility to consult with your treating physician prior to the retreat to determine your fitness to participate.
c.) If you are pregnant, or under medical supervision, you must inform the facilitators and provide a doctor’s certificate confirming your fitness to participate in the retreat activities.
d.) Please inform us of any mental, physical or emotional conditions that may be triggered or affected by activities offered on retreat. Janita Janssen Yoga and Free Spirit Wellness facilitators reserve the right to advise you to desist in the interest of your wellbeing or that of others and may decline your participation in our retreats and/or any excursions if we have any reason to believe that there may be a risk.
e.) Unfortunately, the teams at Janita Janssen Yoga and Free Spirit Wellness are not professionally qualified or equipped to treat deep emotional conditions and cannot provide the necessary therapy or support for such conditions. We are also not medically qualified to offer any treatment or advice for any specific medical conditions you may have.
f.) Whilst all reasonable measures are taken to ensure a high standard of health, wellbeing and safety, we cannot be held liable for any injury, accident or health condition directly or indirectly caused during your time on retreat or as a consequence thereafter.
g.) You acknowledge that during the retreat you participate voluntarily in activities and therefore surrender your right to any cause of action against Janita Janssen Yoga or Free Spirit Wellness, the teachers, facilitators, owners and property arising from any loss, damage or death to any person or property that occurs during your retreat.
h.) Should a medical emergency arise whilst on retreat, we will arrange appropriate medical assistance. Any medical, transport or hospital costs remain the responsibility of the guest.
6. RETREAT ACTIVITIES AND LIABILITY
It is our wish, first and foremost, to create an unforgettable experience for you and as such we will:
a.) Accept accountability for ensuring that the retreat is supplied as described and that all the inclusions and services are executed to a reasonable standard.
b.) We will be prepared and punctual for every retreat activity and class
c.) Offer support and answer any questions that may arise during your retreat
We are, however, not responsible for:
a.) Liability for cancellations, delays or changes caused by force majeure, which includes, but is not limited to; natural disasters, epidemics, government restrictions, border closures, strikes, political instability, terrorism, war or threat of war, extreme weather, terrorist actions or threats, closure of airports, civil unrest, industrial action, technical problems to transport, staff cancellations, and other events beyond our control.
b.) Neither Janita Janssen Yoga, nor Free Spirit Wellness may be held liable for consequential losses related to cancellation, delays or changes caused by force majeure.
c.) Should you elect not to participate in one or more of the excursions or activities included in your retreat, you will not be entitled to receive any refund or portion of a refund. Activities and excursions are booked and paid for well in advance of the retreat date and are non-refundable.
d.) Liability for any injuries that may occur as activities are undertaken at your own risk and are not responsible for any medical, mental or emotional conditions which may develop during or subsequent to the retreat.
e.) Liability for any loss of, or damage to your personal property. It is your responsibility to ensure that your possessions are kept safe at all times.
f.) You acknowledge that participation in yoga, movement classes and outdoor excursions involves an inherent level of personal risk. By participating, you accept responsibility for listening to your body and acting within your own abilities.
7. PRIVACY AND PHOTOGRAPHY
a.) Personal information supplied during booking will only be used for administering your retreat and meeting health, dietary and legal requirements. We respect your privacy and will never sell your information.
b.) During the retreat we may take photographs or short videos for future marketing. We will always respect your wishes, and if you prefer not to appear in any media, simply let us know before the retreat begins.
8. GUEST CONDUCT
a.) Respect the retreat venue, facilitators and fellow guests by allowing the space and support each person deserves to receive on their retreat.
b.) Participate with an open mind and open heart without any judgement of yourself and others
c.) Share rooms (if applicable) and shared spaces in a respectful, considerate manner
d.) Should a problem arise during your retreat, please inform a facilitator immediately in order for us to find an adequate solution. Please note, however, that we are not responsible for the individual behaviour of any group member or guest on our retreats.
e.) We reserve the right to ask a guest to leave the retreat if their behaviour places themselves or others at risk. Harassment, threatening behaviour, serious intoxication or illegal behaviour constitute, but are not limited to, some of the considerations for removal. No refund will be due in these circumstances.
9. GENERAL TERMS
a.) Governing Law
These Terms & Conditions are governed by Dutch law. Any disputes that cannot be resolved amicably will be submitted to the competent courts in the Netherlands, unless mandatory consumer protection laws provide otherwise.
b.) Host country laws
Host country laws are applicable for all retreat hosts and guests, and you agree to adhere to these laws accordingly.
c.) Currency
All prices, refunds and payments are processed in Euro. Any exchange rate differences or bank charges are the responsibility of the guest.
d.) Amendments
Occasionally it may become necessary to make amendments to the retreat itinerary, which the facilitators deem necessary to enhance the overall experience of the group and we reserve the right to do so at any time. Dietary requirements
e.) Dietary requirements
We will do our best to accommodate dietary requirements that are communicated in advance. Unfortunately, we cannot guarantee that every dietary preference or allergy can be catered for.